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Tracing / Logs
Results 1 - 10 of 8312
How do I add a lone pair in the form of a line instead of the two dots?
Once you select the lone pair option from the main tollbar, hold down the ALT key on the keyboard and then click and drag the lone pair to the desired position. Holding the ALT key will change the symbol to a ...
While trying to predict 1H NMR, I got “Invalid UTF-8 text” Error. I don’t ...
Assuming you are using a non-English version of Windows 10. If so, can you please check your decimal symbol setting by the following way. Open Settings from the Start menu and click on the "Time & Lang...
ChemDraw 19 does not ask me to save changes when I close the document but c...
If you have saved your document before, make changes to it and leave the computer inactive for 5 minutes and then close the document, the software will not ask you if you wish to save the changes. In order to ...
Where is my activation code for use with ChemDraw / ChemOffice?
If you have a v19 (or higher) term or site subscription for ChemDraw or ChemOffice, you will not need to activate it if you are using an active 17 term or site subscription copy of ChemDraw or ChemOffice. Simp...
When running an LES worksheet, user is blocked by an error "Could not conne...
Disable Training Manager in the database. In the ilabsysinfo table, set ActivatTM to "0" instead of "1"
LimsLink v126.96.36.199 client installation gives an Audit Trail or Security Erro...
You need to upgrade to LimsLink v188.8.131.52 or higher
After restarting Client machine, the attachment file in closed experiment c...
The issue is reproducible only on an environment with Offline fuction, if the collection is synchronized with the Offline folder. The following error message is shown: --------------------...
While installing E-Notebook Client 17.1.1, the following message persists: ...
Please try the following: 1. Go to the Windows Server / Control Panel / Group Policy. 2. In the Local Group Policy Editor, locate “//Local Computer Policy / Computer Configuration /...
I am unable to view data in sections when using multiple sections in the sa...
This can be overcome by configuring the collection listener ENSandardCtl9.ButtonViewSSListener on the required collection to enable drop down menu to choose sections instead of the standard section tabs. T...
Columbus Plus Job stuck 'Submitting'
If you have started a job that does not advance beyond 'Submitting' it could be one of the following: Celery is not running Access the server's command line interface as the root user and issue the following co...