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  • Results 1 - 10 of 2915
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I get the message "Reporting engine is heavily loaded. There are total of '...

Initially perform the below general checks • Try to open a file in MS access on the server to make sure MS Access is working fine • Before generating the reports make sure only one msaccess.exe is runni...
02/22/2019

Where are all of the Technical Notes for Columbus?

You can find many Technical Notes on the Forum available here. New content going forward will appear on this site from 2019 onwards.
02/05/2019

Audit Trail Viewer in iLab gives an error stating: “The conversion of a var...

The AT Viewer expects a format of MM/DD/YYYY for the Date/Time field. The regional settings of the local PC where AT Viewer is being loaded needs to have the date/time format set to the same: MM/DD/YYYY.
02/01/2019

Unable to upload Microsoft Excel files | Signals Notebook Error: Your ...

In Excel go to File » Options » Trust Center » Trust Center Settings » Protected View » uncheck ‘Enable Protected View for files originating from the internet’. - Close MS Excel and then try the option ...
01/31/2019

Where are all of the Technical Notes for Columbus?

You can find many Technical Notes on the Forum available here. New content going forward will appear on this site from 2019 onwards.
01/30/2019

We would like to have a disclaimer checkbox checked before a chemist can st...

E-Notebook can show a configurable confirmation dialog while performing a transition of a collection from one state to another. For example, you can create two states, i.e. "Open" and "SDS V...
01/28/2019

Time out issue on login to E-Notebook due to Offline

One user is having an issue where the E-Notebook login process stalls at "collections to download: 4”, and receives the following message: "Sorry, an error occurred while opening a c...
01/28/2019

Export to PDF zip file does not show attachments.

When you are about to output the contents of the selected notebook into a ZIP archive, check-mark the appropriate ‘Content’ option from the list found below on the page. The PDF printout shows a preview of the ...
01/21/2019

How to completely uninstall (even from Registry) older version of .Net Fram...

This is an informative FAQ: As we have received multiple request from our customers on how to perform these actions. We want to educate our customers with proper procedures and legitimate tools. 1) K...
01/15/2019

Unhandled exception appears on opening "Reaction" tab : "Unable to get the...

This may happen due to locale on your computer which is different from US / UK. If it's different , try to reset and try again.
01/08/2019
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