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  • Results 1 - 10 of 10319
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Initilization Error when launching Spotfire with High Content Profiler's Im...

If the necessary Visual C++ redistributable packages have not been installed this will typically result in an error of the form: CHAR(13) + CHAR(10)Error message: Global and user services could not be initializ...
02/25/2020

How can I produce a stitched composite image of all my fields within a well...

Currently there are two methods to achieve a stitched composite image. 1 - via 'Browse' view. Allows you to make magnification corrections. 2 - via 'Global Image' in the 'Image Analysis' view. Availab...
02/24/2020

Why might my batch analysis performance be slower in Columbus 2.9 when comp...

There is a known issue in Columbus 2.9 which occurs under very specific circumstances and relates directly to the Processor configuration of the server hardware whereby a library inside the Columbus architectur...
02/24/2020

How do I share all data in a group with all the group members?

To share data with a group, please follow the steps below: 1. Click on the System Groups smart folder. The list of its contained groups appears. 2. Click on the group that you w...
02/18/2020

"Error HRESULT E_FAIL has been returned from a call to a COM component" on ...

The following error may occur on an E-Notebook Client with Adobe Reader, e.g. while signing and closing an experiment: "Error HRESULT E_FAIL has been returned from a call to a COM com...
02/18/2020

Where can I find the activation code for ChemDraw for version 17 and above?

You can find the activation code using the steps below. Login to https://perkinelmer.flexnetoperations.com/ using your email address. Go to Software and Services - Order History. Click on the latest Order. T...
02/07/2020

When I try to activate ChemDraw I receive ERROR: enabling clock windback de...

This happens if the ./Users/Shared/ directory in your Mac system is read-only. First of all, make sure the date and time on the system are that the correct timezone is used. To correct this problem: 1. Right-...
02/06/2020

How do I change the fi

By default, ChemDraw draws structures with fixed bond lengths and bond angles. The values of those lengths and angles is determined by the settings for the particular type of document. You can change this...
02/04/2020

Why are imported data sets not appearing in AWS S3 storage, and Batch Analy...

Problem:CHAR(13) + CHAR(10)CHAR(13) + CHAR(10)Imported data not copied to S3 and Batch Analysis jobs stuck in submitting stateCHAR(13) + CHAR(10)CHAR(13) + CHAR(10)Errors similar to those shown below are seen i...
01/31/2020

Unable to see some formatted text in Preparation section

PROBLEM: Some text in "Preparation" section may not be visible in E-Notebook 17.x. REASON: The problem occurs because RichEditControl incorrectly handles custom formatting in versi...
01/30/2020
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