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  • Results 1 - 10 of 10307
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How can I configure E-Notebook to display the product/reactant name to star...

We use lower case because the names of the Reactants, Products, and Solvents are linked to Auto Text and Auto Text is designed to be used in sentences, therefore grammatically speaking, having the materials sta...
01/20/2020

How can an admin monitor the user's in E-Notebook?

In E-Notebook (all versions) we have provided a module called "Session Manager" where a user or admin can monitor the currently active user's. Follow the below steps to access the "Session Manager" module. ...
01/20/2020

When I have multiple E-Notebook instances (i.e., Production, Development an...

You can only make this configuration change as an E-Notebook superuser/Admin. Below are the steps: 1) Login to E-Notebook as an ADMIN user. 2) Navigate to "Data" TAB > Click on the "System" ribbo...
01/20/2020

ELN Navigation buttons (Top Left Home, and Arrows buttons) are inactive/dis...

Workaround: If we click the mouse pointer in the open space on the same window - the navigation buttons get active again. Solution: This is a known architecture issue and has been fixed on ...
01/20/2020

While exporting to PDF I observer error "Sorry, Word cannot start converter...

Solution: We have observed this issue with a couple of our customers and mostly they are machine specific issues and related to one or multiple Microsoft registry corrupted files on that specific system and ...
01/20/2020

ELN offers the possibility to auto calculate amounts of chemicals by using ...

You can alter columns/properties by going to Everyone -> Configuration -> User -> Section types -> Reaction section -> Section type configuration -> Fields -> Reactants -> Custom properties ->...
01/17/2020

Experiment -> Reaction section -> Electrolyte/buffer table: When user cha...

By default, Formula listener trying to show calculated value automatically with default units of measurement and with minimum digits. This automation is preventing conversion. To change this behavior you need...
01/17/2020

ChemOffice Enterprise -> Inventory -> label printing How could I change b...

1. Go to Inventory – Tasks – Manage Reports – Select a report type – Label, Report Layouts – YourLabelName -> Edit : check MS Access Report Name (would be something like rptSomeName) 2. On application server ...
01/17/2020

User needs to move the SDM storage files to anther server and change the pa...

1. Create new SDM folder and local users ELNSDMw (grant write permission) and ELNSDMr (grant read permission); assign new credentials. 2. Ask your users sign and close all pending items, and log off ELN. 3...
01/17/2020

I would like to know where the maximum size for each experiment is defined....

Default maximum collection size setting is 12 Mb. You could check if it was altered in your system in the database package DOCUMENT_CELL in the procedure SAVE, is the following code: -- Test for a tota...
01/17/2020
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