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Tracing / Logs
Results 1 - 10 of 12507
How do I import bulk materials in Signals Notebook?.
Navigate to Materials smart folder in Signals notebook and Select the materials type you want to upload. Click Add New drop down and select 'Bulk Import Equipment'. Choose the “.CSV” file and click import...
The folder 'Signals Data Import App' does not exist when trying to use Data...
If you fail to add a Library Folder to the Signals App > Data Import group Preference in Administration Manager you will encounter the Alert: The folder 'Signals Data Import App' does not exist on the server. ...
Can the preview image size be changed to see the contents of the file bette...
The preview is an auto generated image of the first page of a document, the default size can not be changed. To see the contents with more detail use Full Size view: Browse to the document you wish to pr...
How Can I Create a Collection Type from an Existing Collection Type
To create a collection type using an existing collection type: 1-Log in to E-Notebook as Administrator. 2-In the left pane, select the collection type that you want to use to create new collection type. 3-...
When Lead Discovery Premium 1.2.x is deployed to Spotfire Server and Analys...
There could be additional errors displayed, for example: A runtime exception has occurred. You can handle EO.Base.Runtime.Exception event to silent this message. If the problem continues, please contact your s...
How does file edit lock work on Signals, and how long before the lock is re...
There are 3 possible scenarios that occur when editing excel on SNB: 1)   User opens the document to edit it locally, so word or excel is open with the document, but the user does other things on ...
How do I revoke PerkinElmer support case portal access from an employee tha...
Please reach out to informatics support, and we will be able to block access to the user and also reassign the privileges to another user from your organization, provided that the request comes from the account...
How can I be sure that the Windows service pack \ updates does not affect t...
We recommend using patches which are qualified and listed in Hardware / SoftwareGuide. There is no guarantee that applying unqualified patches is going to work without issues and that issues will be easily fixa...
Data saved in on BA procedure section on ELN 17.1.1 is not visible
The data is not missing or lost from the database, but is simply not being displayed on the interface. This issue is related to the third-party control DevExpress RichEditControl version 15.2.13 used on ELN 17....
I am unable to use Send2ELN to upload NF8 format file generated by our lab ...
NF8 format data file is not supported. However as an alternative to get the data to ELN, first convert the tabular data into a Excel \ Word \ CSV \ text file and then use Send2ELN. This is good for any other un...