January 04, 2021
Why is the “Screen Name” list empty when attempting to submit a “Columbus Transfer” from within Harmony?
Empty “Screen Name” list when attempting to submit a “Columbus Transfer” from within Harmony.
Columbus Transfer jobs are configured to use a specific Columbus user account. See page 4 of the PDF linked to in following technical note for further information:
If the “Screen Name” list is empty within Harmony, it’s likely that the Columbus user account that is being used to submit the transfer has no pre-existing Screens within Columbus.
Harmony can only transfer data into a pre-existing Screen within Columbus.
Manually create a new screen (i.e. top-level folder) from within the Columbus user interface.
- Log in to the Columbus interface using user account that is used for the Harmony “Columbus Transfer” jobs
- Select the Browse view
- Click on the “New Screen” icon to create a new screen folder
The newly created screen should now be visible in the “Screen Name” list within Harmony.