KnowledgeBase Content Details

July 28, 2021

Question:

The "Get 3D Model" function is not enabled in my ChemDraw application. How do I get this function enabled?

Answer:

Assuming you have a license for ChemDraw Prime, the "Get 3D Model" function is not included with the ChemDraw Prime product.
Chem3D is activated only with ChemDraw Professional and ChemOffice + Cloud licensing.

Note, this function is available only on the Windows platform (not available for Mac).

If you wish to upgrade your ChemDraw product to allow access to Chem3D, contact us at http://informatics.perkinelmer.com/Support/Contact/ to submit a request through our Technical Support Team.

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