KnowledgeBase Content Details

May 18, 2017


My site license's serial number for ChemDraw has expired. How do I renew my serial number?


1. Go to
2. Login to the page or register (first time users) using your institution’s email address.
3. Click the “My Account” option on the top-right corner of the screen.
4. From the Services menu select “My Site Subscription”
5. Click “Download Site Subscription Software”.
6. Click the version of the software you want to download (Windows or Mac). If you are already using the latest version then the installation of the software is not required. You can cancel the download process before it finishes.
7. An email will be sent to you with your new serial number for activation using the Activate over Internet option.

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