KnowledgeBase Content Details

December 29, 2017

Question:

Unable to draw / create structures, drawing pane missing in ChemDraw 17.
Error in MS Power Point when opening structures to edit: Server application, source file, or element not found. Make sure that the application is installed correctly, and that it has not been deleted, moved, or renamed

Answer:

If you are getting a complete gray area on new ChemDraw documents, no Drawing pane or unable to draw structures even after making a clean installation please check the last StyleSheet used, after creating a new document with a different stylesheet the issue was solved.

Stylesheets are located in the following path:
C:\ProgramData\PerkinElmerInformatics\ChemOffice2017\ChemDraw\ChemDraw Items

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