January 09, 2018
Error: Adding trusted storage license source: System machine type does not match expected machine type while trying to activate ChemDraw or ChemOffice 17.x or later.
In order to fix this error please try the following steps:
1. Remove all the files from: C:\ProgramData\PerkinElmerInformatics\FNE\17.0
2. Launch ChemDraw and perform the online activation.
Note: If you don't see any files on that folder, please make sure you have enabled the option to show hidden files in Windows.
If the issue continues please contact support (http://www.cambridgesoft.com/contact/support/) and provide your host ID for further assistance.