KnowledgeBase Content Details

October 18, 2018

Question:

ChemDraw 17.1

Need to change site outbound IP addresses, PC clients will connect to Flexnet servers from a different set of IP addresses. Is this a cause for activation mismatch errors?

Answer:

Changing the outbound IP address of the clients won’t cause any issues with the activated Chemdraw application. We only track Host/Device ID in Flexera so as long as this remains same there won’t be any problem.

You can check the following FAQ article to get the Host ID of your PC: Get Host ID

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