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October 24, 2019
As per the PerkinElmer Informatics Product Life Cycle, the ChemOffice 16.0 suite (including ChemDraw Prime 16.0, ChemDraw Professional 16.0, and ChemOffice Professional 16.0) have entered the Sunset phase, effective October 24, 2019. Unless otherwise provided, the Sunset phase shall end one (1) year from the effective date immediately above. On October 31 2020, these versions of ChemOffice and related products will reach End of Life (“EOL”). During the Sunset phase, we will continue to provide limited support to each Customer with an active maintenance for this Product, as described in the Product Life Cycle. Except for the support options described in the PerkinElmer Informatics Product Life Cycle, once EOL is reached PerkinElmer will no longer provide support for these products. Desktop suite products include ChemDraw Prime, ChemDraw Professional, Chem3D, ChemFinder, and ChemOffice Professional for the Desktop suite 16.0. Customers using the ChemDraw Active-X control CDAX Const or CDAX Const NA 16.0 in E-Notebook (13.9 PF2) can continue using that version of CDAX and also upgrade their desktop environment to a later version of ChemDraw. Customers with a current Annual Subscription or under active maintenance are eligible for upgrade. Customers with existing perpetual licensing who are not currently under active maintenance can purchase an upgrade license.
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