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  • Results 1 - 10 of 12475
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Why does the Spotfire Analyst client hang/crash when attempting to render c...

If you launch the Spotfire Analyst client and open a file containing chemical structures it hangs indefinitely and in some instances causes the Analyst client to crash, the only way to exit is to force quit the...
10/23/2020

Does ChemDraw support installation in a Citrix or terminal server environme...

No, ChemDraw is not designed for installation in a Citrix or terminal server environment.
10/20/2020

PubChem GHS Add-in not available in my ChemDraw Professional application. H...

PubChem GHS Add-in is available with our ChemOffice Professional suite for Windows and ChemDraw Professional for Mac (if you have ChemOffice Professional site subscription). Assuming you have a license fo...
10/20/2020

After installing ChemDraw 19.x for Mac, I am not always able to open ChemDr...

Assuming you are not able to open ChemDraw application (from the Application folder); if so, please check your Proxies setting (System Preferences > Network and then click the Advanced button). If you h...
10/20/2020

I am not able to perform OLE editing through ChemDraw trial. How can I fix ...

Currently, OLE editing is possible only after activating the product using a valid activation code. Please use the following workaround steps to perform OLE Editing. You can directly copy/paste structur...
10/20/2020

Is there a way to prevent the creation of ChemDraw Desktop shortcut ?

The ChemDraw desktop shortcut cannot be prevented from being created as it is created within the ChemDraw installer. However, if you are using an admin script to install (that is a script which is run with "Adm...
10/20/2020

How do I get the ID for custom shortcuts added in the TIBCO Spotfire Analys...

For Spotfire analyst and Webplayer version 10.8 and higher: Step 1: Configure the custom toolbar as desired. Step 2: To get the IDs for the custom toolbar shortcuts, perform the following steps: Right click on...
10/13/2020

Uninstall Spotfire Analyst and delete all associated files.

It is sometimes necessary to remove Spotfire Analyst to effect a clean install. From Control Panel > Programs and Features > TIBCO Spotfire Analyst > right click, uninstall Delete all files from the following p...
10/13/2020

Clicking on experiment link causes "Object reference not set to an instance...

In E-Notebook 19.1, the following error may occur when clicking on experiment link, e.g. in Table of Contents on Notebook level, or in Open Experiments on Home Page: -----------------...
10/09/2020

Changing names possible for only newly created experiments after removed th...

This is correct (per design) - it should not be possible to edit names for old experiments created prior to removing the "Read Only" option, or copied experiments.
10/05/2020
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