KnowledgeBase Content Details

April 30, 2021

Question:

I have reactivated Signals Notebook individual edition through the Site Subscription page, and now I cannot see my old experiments. Why am I getting redirected to a new URL to login?

Answer:

It seems you have been redirected to our new Signals Notebook individual edition URL https://chemdraweln.signalsnotebook.perkinelmer.cloud when reactivating your subscription. As you are already a previous user of Signals Notebook, continue using the old Signals Notebook Individual edition URL as below. Your login credentials will be the same as you used earlier.

https://signalsnotebook.perkinelmer.cloud/

If you still encounter issues, contact PerkinElmer support using the link below.

https://informatics.perkinelmer.com/Support/Contact/default.aspx

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